Home Warranty Consumer Reviews

When purchasing a home, buyers are often encouraged to purchase a warranty. This warranty provides protection should something in the home, such as the water heater, break down after the sale is final.

While there are several home warranty companies to choose from, selecting the right one may be a challenge. Consider the tips below when shopping for a sensible home warranty.

How to Choose the Best Home Warranty

Is the Company Licensed?

Is the warranty company licensed by the state? If so, check with the agency that issued the license to see if any complaints have been made against them. Avoid working with companies that are not properly licensed by the state.

Is the Company Reputable?

When it comes to home warranties, dealing with a reputable company is essential. Research the company to find out what other customers have to say about their experience. Check out their website as well. Does the company present itself in a professional way? If you cannot find any information about the company online, you may want to consider choosing another company instead. The last thing you want is to do business with a fly-by-night company that will take your money and run.

Will the Warranty Offer the Coverage You Need?

Another important thing to consider is the coverage the warranty provides. Will their policy actually cover the household items you want? One company’s standard policy may provide coverage for refrigerator repairs, while another company may require a supplemental policy to cover this appliance. Read through the policy very carefully to determine what coverage is offered and whether or not that coverage will meet your needs.

Can You Afford the Company’s Service Fees?

Most warranty companies charge a flat-rate service fee each time they visit your home to make repairs. Some companies charge a higher rate in exchange for a reduced service fee. There are some consumers that prefer paying more upfront for their policy and pay less for service fees. Others prefer to pay a higher service fee and lower premium. The right choice for you will ultimately come down to your own personal preference and budget.

What is Their Repair vs Replacement Policy?

What is the company’s policy in regards to repair and replacement? Information on this can be found in the terms and conditions portion of the warranty. Find out if the warranty company will replace any defective parts with a better or like-kind part. Will coverage only apply to items under a certain age? How does the company determine whether the item should be repaired or replaced? A reputable company will replace defective appliances with units that are of equal value.

Does the Company Offer Reliable Customer Support?

When searching for a home warranty company, it’s important to consider the quality of the customer support offered. A company with reliable and helpful customer support will make the claims process less stressful. Does the company offer 24-hour customer service? What kind of training do their representatives receive? What is their turnaround time for completed repairs? A company with inadequate customer service will cause more headaches and frustration when attempting to file a claim, so take the steps to test their customer support before purchasing a policy.

To make a smart purchasing decision, take the time to compare different warranty companies to see who offers the best coverage, support and rate. See MetalBuildingHomes.org for info on steel structures.

The Best Home Warranty Companies

best home warranty company
Who Is The #1 Rated Home Warranty Company?

We’ve taken the time to research the top home warranty companies in the industry to help you find the best warranty for your needs. Our home warranty reviews are based on consumer ratings, rates and coverage quality. Below are our top three picks.

Old Republic Home Warranty

Old Republic Home Protection was founded in 1972 and is the third-largest home warranty company in the country. They offer warranties to homeowners in several states, but most of their business is conducted in California.

With a standard Old Republic warranty plan, the following items are covered:

  • Plumbing system
  • Electrical system
  • Heating system
  • Appliances, such as ovens, dishwashers, garbage disposals and water heaters
  • Specialty items, such as whirlpool bathtubs and central vacuum systems
  • With optional coverage, you can cover your swimming pool, roof and well pump.

Available plans may vary by state. Additional coverage is also available for refrigerators, washers, dryers, roof repairs and other additional items. This coverage will require an additional premium.

First American Home Warranty

First American Home offers affordable warranty plans and 24/7 customer support. The company has been in business for more than 25 years and is one of the leaders in the industry. With a standard policy, the following items are covered:

  • Heating system
  • Specialty items, such as garage door openers, pest control services, whirlpool bath, etc.
  • Appliances, such as dishwashers, garbage disposals, ovens, etc.
  • Plumbing system
  • Electrical system

Washers, dryers, refrigerators, septic tanks and well pumps are not covered under the basic contract and will require an additional premium.

Fidelity Home Warranty

Fidelity National has been in the business for more than 25 years. The company prides itself with having a large network of local service provides and local sales representatives. The company is backed by Fidelity National Financial, Inc., which gives them great financial strength. As an added bonus, their service work is guaranteed (30 days for labor and 90 days for parts). Although contracts may vary by state, Fidelity National’s standard coverage includes:

  • Plumbing system
  • Smoke detectors
  • Ceiling fans
  • Garage door openers
  • Telephone system
  • Dishwasher
  • Doorbells
  • Range, oven and cooktop
  • Toilets
  • Sump Pumps that are permanently installed
  • Heating and ductwork

You can also purchase additional coverage to protect your refrigerator, washer and dryer, pool and air conditioning system. They also offer limited coverage for roof leaks repairs and septic systems.

Although you may have many options when it comes to choosing a home warranty company, these are the top three choices. We’ve done most of the work for you, but it’s still important to gather quotes and compare the services of each company to find the best plan for your needs and budget.